Dutchman Drains & Plumbing Inc.Effective Date: June 26, 2026

Dutchman Drains & Plumbing Inc. ("Dutchman Drains," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit dutchmandrains.com (the "Site") or contact us, how we use it, and the choices you have. By using the Site, you agree to the practices described in this policy.

1. Information We Collect

Information you provide to us. When you fill out a contact or quote request form, request service, or otherwise reach out, we may collect:

• Your name
• Phone number
• Email address
• Service address or property location
• Details about your plumbing issue or service request
• Any other information you choose to include in your message

Information collected automatically. When you browse the Site, certain information is collected automatically through cookies and similar technologies, including:

• IP address and general location (city/region)
• Browser type and device information
• Pages visited, time on site, and links clicked
• The website or source that referred you to us

We collect this automatic information through Google Analytics. See Section 3 for details.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Schedule, perform, and follow up on plumbing services
• Provide customer support and service-related communication
• Operate, maintain, and improve the Site
• Understand how visitors use the Site so we can better serve our community
• Comply with legal obligations and protect our rights

We do not use automated decision-making or profiling that produces legal effects concerning you.

3. Cookies and Tracking Technologies

Cookies are small text files stored on your device that help websites function and gather usage information. Our Site uses the following categories of cookies:

Strictly necessary / functional cookies. Set by our website platform (Webflow) to make the Site work properly — for example, to load pages, remember your cookie choices, and keep the Site secure. These cannot be switched off through our cookie banner.

Analytics cookies. Set by Google Analytics to help us understand website traffic — such as how many people visit, which pages are popular, and how visitors found us. This data is used in aggregate to improve the Site.

Managing your cookies. When you first visit the Site, a banner lets you accept or reject analytics cookies. You can change your choice at any time by clearing your cookies and revisiting the Site. You can also:

• Adjust or block cookies through your browser settings
• Install the Google Analytics Opt-out Browser Add-on

We do not currently use advertising, retargeting, or social media tracking cookies on the Site.

4. How We Share Your Information

We do not sell your personal information. We share information only in these limited situations:

• Service providers. With trusted vendors who help us operate the Site and run our business — such as website hosting, analytics, and marketing service providers — who are permitted to use the information only to perform services for us.
• Legal and safety reasons. When required by law, subpoena, or legal process, or to protect the rights, property, or safety of our company, our customers, or others.
• Business transfers. In connection with a merger, acquisition, or sale of business assets, in which case we will notify you of any change in ownership or use of your personal information.

5. Third-Party Services and Links

The Site uses or links to third-party services that maintain their own privacy policies:

• Google Analytics / Google Maps — see the Google Privacy Policy
• Social media pages (Facebook, Instagram, Yelp, LinkedIn, Nextdoor) — governed by each platform's own privacy policy

We are not responsible for the privacy practices of third-party websites or platforms.

6. Data Retention

We keep personal information only as long as needed to provide our services, maintain business and tax records, and meet legal requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

8. Your California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

• Know what personal information we collect, use, and disclose
• Access a copy of the personal information we hold about you
• Delete personal information we have collected, subject to certain exceptions
• Correct inaccurate personal information
• Opt out of the "sale" or "sharing" of personal information

We do not sell or share your personal information for cross-context behavioral advertising. We will not discriminate against you for exercising any of these rights.

To make a request, contact us at info@dutchmandrains.com or (209) 683-3881. We may need to verify your identity before fulfilling your request.

9. Children's Privacy

The Site is intended for a general audience and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top reflects when it was last revised. Material changes will be posted on this page.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

Dutchman Drains & Plumbing Inc.4467 N. Gurr Rd, Atwater, CA 95301Email: info@dutchmandrains.comPhone: (209) 683-3881

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